This privacy policy explains how Cloud 9 Shisha Lounge collects, uses, and protects the information you provide when using this website. Cloud 9 Shisha Lounge is committed to keeping your information safe. If we ask you for any details that can identify you while using this site, you can be assured it will only be used according to this statement.
Cloud 9 Shisha Lounge may update this policy occasionally by changing this page. You should check this page from time to time to ensure you agree with any updates.

By visiting the Cloud 9 Shisha Lounge website, you accept the practices described below:

Personal Information

During registration or when placing an order, we may request personal information that identifies you and allows us to communicate with you. To provide you with the best service, we require accurate details as our customer.

To process your order, we may ask for your name, billing address, phone number, email address, and payment information. This information is used to complete your order and to contact you if needed.

Cloud 9 Shisha Lounge may share your name and delivery address with trusted third parties involved in processing your order (for example, our secure payment processor or delivery partners).

Your information will not be shared with unrelated individuals or companies (such as marketing agencies) unless required by law.

Cookies

The Cloud 9 Shisha Lounge website uses cookies/sessions to store temporary information such as shopping cart contents. This information is stored only during your active browser session. When you close your browser, all stored session data is deleted.

IP Addresses and Server Logs

Our site records IP addresses and generates server logs. This data is used only to monitor website traffic and improve performance. It is not used for any other purpose.

Newsletter

Our newsletter helps keep registered users updated with the latest offers, promotions, and news.
To unsubscribe, click the unsubscribe link in the email sent to you, or use the link provided at the bottom of the newsletter.

Payment Facility

All online payments made on Cloud 9 Shisha Lounge are processed securely through trusted and verified payment partners.

Security

We protect your information through industry-standard security measures. Our website uses SSL (Secure Sockets Layer) encryption to secure the information you provide when placing an order or submitting sensitive details.

Sale of Goods

Cloud 9 Shisha Lounge does not sell products or services to anyone under the age of 18. All offers, promotions, and contests are only for customers aged 18 and above.

Changes to This Policy

As online requirements and legal standards change, our privacy policy may also be updated. Any changes will be clearly highlighted across the site to keep users informed.

Finally, Cloud 9 Shisha Lounge strongly believes in maintaining customer privacy. We will never use your information beyond what is stated in this policy or what you have permitted.
If you have any concerns about how your personal information is used, please contact us through the “Contact Us” page on this website.